Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Determine Suspicious Activity Review suspicious activity/exception reports to identify fraudulent or suspicious transactions and protect the bank from any loss using various internal systems i.e., shared database, Hogan, Check Vision, and COLD. Conduct routine phone interviews and may participate in or observe more complex interviews with more experienced analysts. Indepe

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Strategy Partner with corporate functional leaders and execute a technology strategy that will enhance overall business capabilities. Stay abreast of technology industry trends and best practices. Continuously transform the organization to increase efficiencies and reduce overall expense. Partner with innovation team to test and learn emerging technology and its viable ap

Risk Partnership Knowledge Extensive knowledge of end to end processes to be able to serve as a subject matter expert for operational performance issues that arise. Responsible for more complex business areas and topics. Analysis of RCSA Collaborate with the first line business experts to create a real time RCSA to define and document business processes and new initiative

Increase the Bank's profitability by cultivating new business relationships. Maintain and develop customer relationships, new business, and periodic review of existing loan arrangements. Negotiate proper loan structures, selling the Bank's credit and non credit products. Accept special projects in support of the team and community involvement. Maintain knowledge of corpor

Increase the Bank's profitability by cultivating new business relationships. Maintain and develop customer relationships, new business, and periodic review of existing loan arrangements. Negotiate proper loan structures, selling the Bank's credit and non credit products. Accept special projects in support of the team and community involvement. Maintain knowledge of corpor

Increase the Bank's profitability by cultivating new business relationships. Maintain and develop customer relationships, new business, and periodic review of existing loan arrangements. Negotiate proper loan structures, selling the Bank's credit and non credit products. Accept special projects in support of the team and community involvement. Maintain knowledge of corpor

Increase the Bank's profitability by cultivating new business relationships. Maintain and develop customer relationships, new business, and periodic review of existing loan arrangements. Negotiate proper loan structures, selling the Bank's credit and non credit products. Accept special projects in support of the team and community involvement. Maintain knowledge of corpor

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Develop and manage strong relationships with Comerica Quality Process, Comerica Corporate Compliance, and Direct Express vendors. Provide prompt, professional, and competent Government Card administration to various areas within Comerica. Possess or develop a strong understanding of the Bank's Corporate Wide Customer Complaint System and be able to create and analyze repo

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Service Provide remarkable customer service, while processing transactions received via Interactive Teller Machines accurately and efficiently. Be knowledgeable of consumer products and services. Compliance Ensure compliance with applicable federal, state and local laws and regulations. Control losses by following Banker Connect transaction policy and procedures. Adhere t

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Develop and manage strong relationships with Comerica Quality Process, Comerica Corporate Compliance, and Direct Express vendors. Provide prompt, professional, and competent Government Card administration to various areas within Comerica. Possess or develop a strong understanding of the Bank's Corporate Wide Customer Complaint System and be able to create and analyze repo